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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Betz

Adam Betz

September 18, 2026

5  out of  5
rating by Adam Betz
"Easy, fast, and great communication. Willing to work to get me the best price and was very knowledgeable on all vehicle policies."
We responded:
"Thank you so much for the great review! We’re glad we could make the process easy and efficient while still taking the time to answer your questions and find the right coverage and price for your vehicles. Great communication and making sure you understand your options are important to us, so it means a lot to know that stood out in your experience. Thank you for trusting our agency with your insurance—we’re happy to have you with us!"
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Johny Merg

September 15, 2026

5  out of  5
rating by Johny Merg
"Connie provided excellent customer service and made me feel like I was talking to a neighbor about my insurance. She helped me understand my insurance policy and the process easy. Thank you"
We responded:
"Thank you so much for sharing this and the 2nd 5 star review! Hearing that Connie also made you feel like you were talking with a neighbor is one of the best compliments our team could receive. Insurance can sometimes feel complicated, and we want our customers to feel comfortable asking questions and truly understand the protection they have. We’re so glad Connie made the process easy and gave you that kind of experience.
Thank you for trusting our agency—we’re happy to have you as part of our State Farm family! ❤️ ~ RaNae"
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Adriana Guevara

September 4, 2026

5  out of  5
rating by Adriana Guevara
"Excelente servicio y atención al cliente especialmente Beatriz que fue quien nos atendió y todo muy bien explicado, gracias State farm por los servicios."
We responded:
"¡Muchas gracias por sus amables palabras! Nos alegra mucho saber que Beatriz hizo de su experiencia algo tan positivo y que se tomó el tiempo para asegurarse de que todo quedara claramente explicado. Brindar un servicio personalizado y atento, y asegurarnos de que nuestros clientes se sientan seguros y valorados, es muy importante para todo nuestro equipo. Agradecemos sinceramente la confianza que ha depositado en nuestra agencia y esperamos poder seguir estando a su lado por muchos años más.
"
Profile photo of Eduardo Enrique Rivas Martín

Eduardo Enrique Rivas Martín

September 3, 2026

5  out of  5
rating by Eduardo Enrique Rivas Martín
"Hi! I highly recommend this State Farm agency! If you visit or call make sure to ask for Beatriz Castillo. She is a bilingual agent who is very kind, patient and helpful with all of my requests. I had a great experience working with her. Highly recommended! Thank you!"
We responded:
"Thank you Eduardo for such a thoughtful recommendation! We love hearing how Beatriz’s kindness, patience, and bilingual support made a difference in your experience with our agency. Taking the time to listen, answer questions, and help with each request is such an important part of the service we want every customer to receive. We’re lucky to have Beatriz on our team, and it means so much that you took the time to recognize her. Thank you for choosing our agency and for recommending us to others!
~RaNae Candia - State Farm "
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Ray Mills

September 1, 2026

5  out of  5
rating by Ray Mills
"I was put in a real bad place by my old car insurance company just because I didn't want to auto renew my policy. So I decided to shop around. The Young lady that helped me was Very Professional and answered all of My questions! Then she helped Me get the car insurance plan that was right for me. I went from paying 150 to 55 Dollars amount. Thank You for taking the time and actually listening to a Customer."
We responded:
"Thank you so much for sharing your experience with us! After what you went through with your previous insurance company, we’re especially glad our team was able to give you the time, attention, and answers you deserved. Finding the right coverage isn’t just about the price—it’s about listening to what matters to you and helping you feel confident in your decision. We’re thrilled we could help you find a plan that fit your needs while also saving you money. Thank you for trusting our agency with your car insurance. We’re so happy to have you with us!
~RaNae Candia "
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Lupe Rivera

August 24, 2026

5  out of  5
rating by Lupe Rivera
"Connie is a great person, she helps with my concerns when I have some. And also let's me know if I need any other services. At the present time I didn't get other services, just paid my bill."
We responded:
"Thank you for the kind review Lupe! Connie is great, and does a good job looking for not only ways to save you money, but potential gaps as well. Thank you for being our customer, and friend - we appreciate you! 💜"
Profile photo of Jeniffer Tovar

Jeniffer Tovar

August 15, 2026

5  out of  5
rating by Jeniffer Tovar
"I had a great experience with State Farm! Beatriz was excellent, very kind, attentive, professional, and efficient. She took the time to understand my needs, answered all of my questions, and made the entire process very easy.

I also decided to switch to State Farm because they offered me the best rate in Texas compared to the other insurance companies I checked. Great service, great price, and an overall excellent experience. Highly recommend!"
We responded:
"Jennifer, this made our day! ❤️ We believe insurance should feel less like a transaction and more like having someone in your corner who truly listens, cares, and makes things easier.

We’re so happy Beatriz gave you exactly that experience — and finding you a great rate is a pretty nice bonus! Thank you for trusting our team to help protect what matters to you.

Welcome to the Candia State Farm family!"
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Rob Smith

August 13, 2026

5  out of  5
rating by Rob Smith
"Went over my current policy, policy is set to go up but did offer ways to save."
We responded:
"Rob, thank you so much for your kind words! We’re glad Isaias made switching policies simple and kept in close contact to guide you through the process. We truly appreciate your trust! ❤️ ~ RaNae"
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Bertha Montalvo

August 12, 2026

5  out of  5
rating by Bertha Montalvo
"It was incredible working with Cisco! Not only is he extremely prompt, clear, and thorough but he made the process of switching policies super easy!"
We responded:
"Bertha, we love hearing this! Making insurance simple, clear, and easy is exactly how it should feel.

We’re lucky to have Cisco on our team, and we’ll definitely make sure he sees your kind words.

Thank you for trusting us with your insurance — we’re happy to have you as part of our Candia State Farm family!
"
Profile photo of Crystal “Chrissy” Mumphrey

Crystal “Chrissy” Mumphrey

August 10, 2026

5  out of  5
rating by Crystal “Chrissy” Mumphrey
"Connie is amazing. Great customer service. She helped me update rental and car insurance."
We responded:
"Crystal, thank you!! Connie really is amazing, and we love seeing her recognized for the care she pours into our customers.

Thank you for trusting our team with both your auto and renters insurance.

We’re here to make protecting your everyday life easier, so you can spend more time enjoying it with those you love! 😊
"
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J Jones

July 31, 2026

5  out of  5
rating by J Jones
"RaNae was amazing. Just opened my third Life Policy and I fully intend to open more in the future. RaNae explains everything perfectly. Very happy with the service."
We responded:
"Thank you so much for trusting us with your money management and Life insurance James! It’s so awesome helping you achieve your financial goals by utilizing the living benefits, while leaving a legacy for your family! I really appreciate the 5 star review as well. 😊"
Profile photo of WILL CAR

WILL CAR

July 18, 2026

1  out of  5
rating by WILL CAR
"Gracias por brindarme el apoyo necesario para solventar mi problemática, su atención para conmigo fue excelente, recomiendo esta agencia ya que siempre eran presto para atenderte"
We responded:
"Thank you for your kind words! 😊 We're so glad to have provided the support you needed to resolve your issue. Excellent customer care is what we strive for at RaNae Candia Insurance Agency. We're always here and ready to assist with any of your insurance needs! #CustomerSupport #InsuranceHelp #AlwaysHereToAssist ❤️ ~ RaNae"
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Fernando Montiel

July 3, 2026

5  out of  5
rating by Fernando Montiel
"Exelente trabajo gracias por estar dispuesto y siempre resolver profesionalmente y con destreza cualquier inconveniente presente."
We responded:
"Fernando, thank you for the wonderful review! "
Profile photo of JOHANNA Roberts

JOHANNA Roberts

July 2, 2026

5  out of  5
rating by JOHANNA Roberts
"Victor was my consultant and he was very Knowledgeable as well as patient with me
Because I asked a lot of questions! The quote he gave me didn’t change. Everything he said was true. I definitely recommend State Farm"
We responded:
"We know you have sooo many options when it comes to insurance! So, we sincerely appreciate you trusting us, and letting us explain all of the coverage. It’s what we love, so please ask as many questions as you wish!

Thank you for the 5 star review ~ RaNae Candia State Farm Agency ❤️ 💫"
Profile photo of Cory Wanic

Cory Wanic

June 27, 2026

5  out of  5
rating by Cory Wanic
"Connie was very friendly and gave me great information on plans to look at! Would highly recommend"
We responded:
"Thank you so much, Cory! We're so happy Connie was able to help you explore your vehicle insurance options and provide the information you needed to make an informed decision. Helping our customers find the right auto insurance coverage at a great value is what we're all about. We truly appreciate your recommendation and look forward to being here whenever you need us. Thank you for choosing our State Farm agency! ❤️
~ RaNae"
Profile photo of Julian Hernandez

Julian Hernandez

June 25, 2026

1  out of  5
rating by Julian Hernandez
"Wouldn't recommend at all. Poor communication. Dropped my home owners, renters and GL policy without notice. Then try billing me for it. WORST INSURANCE AGENT EVER!!"
We responded:
"Julian, thank you for the feedback. We take communication, policy servicing, and underwriting requirements seriously.

Based on our records, your personal policies were canceled at your request. Your commercial policy was affected by the carrier’s underwriting eligibility requirements and guidelines. These decisions are made in accordance with the carrier’s underwriting standards and are not determined solely by our agency. We made several attempts to contact you regarding this matter.

Because we respect our customers’ privacy, we’re unable to discuss specific account details in a public forum. If you have questions or would like to review your account, we encourage you to contact our office directly. We’re happy to discuss your concerns and review the information with you. ❤️ ~ RaNae"
Profile photo of Mariela Guzman

Mariela Guzman

June 17, 2026

5  out of  5
rating by Mariela Guzman
"Beatriz es espectacular! resolvió todas mis preguntas, es muy carismática y profesional! Gracias Beatriz por ser tan atenta y profesional si pudiera darte 10 🌟 te lasdaria 🌟🌟🌟🌟🌟🌟🌟🌟🌟"
We responded:
"Thank you so much for the amazing review, Mariela! We’re thrilled to hear Beatriz answered all your questions and provided such caring and professional service. Your kind words and extra stars mean the world to us. We truly appreciate your trust! ❤️ ~ RaNae"
Profile photo of Jayson Dunavant (Sir Cubert)

Jayson Dunavant (Sir Cubert)

June 6, 2026

5  out of  5
rating by Jayson Dunavant (Sir Cubert)
"Connie was great to talk to and she is extremely devoted to getting me a good deal at a good price 👍 she's also very knowledgeable and does a good job explaining policies and how they will work for/affect me!"
We responded:
"Thank you for sharing your experience with Connie, Jayson! We’re proud she’s dedicated to finding you the best rates for auto, home, and life insurance. We appreciate your trust in our team! ❤️ ~ RaNae"
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Jessica

June 4, 2026

5  out of  5
rating by Jessica
"I recently switched my insurance to State Farm because of a move, and Beatriz made the entire process easy and stress-free. She took the time to review my coverage, added renters insurance, and still found a way to save me money compared to what I had been paying before.

Beatriz was very sweet, professional, and knowledgeable. I genuinely enjoyed talking with her, and she made the transition quick and seamless. Excellent customer service from start to finish. I highly recommend Beatriz and this State Farm office to anyone looking for great service and savings!"
We responded:
"Thank you so much for the wonderful review, Jessica! We’re thrilled to hear Beatriz made your transition smooth and stress-free while helping you find the right coverage and save money. Your kind words about her professionalism, knowledge, and customer service mean so much to our team. We truly appreciate your recommendation and welcome to our State Farm family! ❤️ ~ RaNae
"
Profile photo of LEON VAUGHN

LEON VAUGHN

June 3, 2026

5  out of  5
rating by LEON VAUGHN
"Connie my agent is the best there is. Awesome attitude,professional,courteous and friendly.
Very knowledgeable in the business. I've been a customer for over 30 years. I'm not going anywhere. Very friendly and helpful all the time."
We responded:
"Thank you for your loyalty! We know you have many options, and we are grateful you continue to choose Candia Agency, and Tammy!"
Profile photo of Servio RL

Servio RL

June 1, 2026

5  out of  5
rating by Servio RL
"Gracias Beatriz por tu increible ayuda consiguiendome el seguro para mi auto 🙌🏻"
We responded:
"Thank you so much for your kind words, Servio! We’re thrilled to hear Beatriz was able to help you get auto insurance and make the process a great experience. We truly appreciate your trust and support! ❤️ ~ RaNae"
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JOSE LEON

May 7, 2026

5  out of  5
rating by JOSE LEON
"Gracias Beatriz por tu excelente servicio"
We responded:
"¡Gracias, Jose! It made our day to read this. We're so glad Beatriz took great care of you and that you found a great price on your vehicle insurance — that's exactly what we aim for every time. We'll be sure to pass your kind words along to Beatriz; she'll be thrilled. Thanks for trusting us with your coverage, and we're here whenever you need us! ❤️ ~ RaNae
"
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Claudia G Rodriguez

May 5, 2026

5  out of  5
rating by Claudia G Rodriguez
"Beatrix Castillo stands out as one of the top insurance agents in this office and in Garland, TX. She is incredibly knowledgeable and exceptionally friendly. I wholeheartedly recommend this office for any insurance needs—you won't find a better team in Garland. Thank you, Beatrix, for your outstanding service. You truly are the best! God bless everyone."
We responded:
"Thank you so much for the amazing review and for recognizing Beatriz. We’re proud to have her on our team, and we’re thrilled to hear her knowledge, friendliness, and her concierge service made such a strong impact. We truly take pride in taking care of our customers, and appreciate your recommendation for insurance needs. If you ever want a quick coverage review or have any questions down the road, we’re here to help. God bless, and thank you again."
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julian crespo

April 23, 2026

5  out of  5
rating by julian crespo
"Beatriz excelente atención recomendada"
We responded:
"¡Muchas gracias por su reseña! Nos alegra muchísimo saber que Beatriz le brindó una atención excelente. Agradecemos su recomendación y su confianza. Si necesita ayuda en el futuro o desea revisar su cobertura, aquí estamos para servirle."
Profile photo of Edla Simeon

Edla Simeon

April 20, 2026

5  out of  5
rating by Edla Simeon
"The agent is very professional, answers her phone promtly, and goes above and beyond to help. The service is outstanding."
We responded:
"Thank you Edla for the 5 star review recognizing our professionalism and responsiveness. I'm happy to hear Connie went above and beyond to make sure you were taken care of. We appreciate your trust and we’re always here anytime you need us."